FAQ's

Quality Expectations, Color Matching and Re-orders
Print Regardless
Copyrighted Material
Obscene or Objectionable Photos
Limitation of Liability
Remakes
Quality Expectations, Color Matching and Re-orders

Due to the characteristics of paper and chemistry, we cannot guarantee exact color and/or density matching to previously processed orders. If matching is important, always include a guide print and indicate "Match Color and Density" on your order. We will attempt to match products as closely as possible. Please note that it is often impossible to match a print on photographic paper to an inkjet print.     ^TOP

Print Regardless

Images that are grossly over or under exposed will be returned as unprintable. We may accept a job only with the understanding that the final results will likely fall below our standards.     ^TOP

Copyrighted Material

Under Federal law 17 U.S.C. #116, the individual photographer is the sole owner of the copyright of the image he creates and has the sole and exclusive rights to make any reprints or to authorize the making of reprints. This law is enforceable whether or not the image carries the copyright notice or icon. "When it is created, it is copyrighted." Amazing Photographic Enhancements cannot and will not (without exception) copy any photography which is not accompanied with a written release from the originating photographer. In addition, we will not produce prints from a copy negative submitted to us which has a visible copyright.     ^TOP

Obscene or Objectionable Photos

Federal and Texas laws declare that sexually explicit photos are illegal if minors appear in them. Amazing Photographic Enhancements  will comply as well as assist all enforcement agencies in upholding these laws and regulations. If photos or images submitted to us appear to involve minors in sexually oriented conduct, the proper law enforcement agency will be contacted immediately and the negatives, images, prints and the name of the individual submitting the order will be turned over for their action. In addition to the laws governing sexually explicit photos of minors, Amazing Photographic Enhancements will not accept or produce photos of any nature that we deem objectionable. We retain the right of refusal to reproduce images depicting aberrant or sexual conduct even if such images are not illegal. If subject matter submitted to us is deemed objectionable, at our sole discretion, the unprinted negatives/order will be returned to the photographer.     ^TOP

Limitation of Liability

Amazing Photographic Enhancements uses prudence and caution to ensure the proper handling of any film, print, negative, digital file or media submitted to us. The acceptance of any film, print, negative, file or other media is without other expressed or implied warranty or liability and recovery for any incidental or consequential damages is excluded and agreed. Amazing Photographic Enhancements assumes no liability for loss or damage to orders in transit to or from our facilities.     ^TOP

Remakes

In the case of an error in any order you submit, please contact us within 30 days. We can usually correct the error with a phone call to customer service. You must provide us with the work order number at that time. We’ll correct the error and reship as quickly as possible. In some cases, if the error was in your submission of the order, we may require you to send a new order.     ^TOP